Q: Will the climate control have to be programmed when it is returned to me?
A: No. Programming is not required.
Q: How long will it take for me to get me climate control back?
A: Repairs have a one to two day turn around. Transit times are typically 2-3 days each way, so you can plan on about a week total.
Q: How do I send in a climate control for repair?
A: Purchase the repair service you are requesting on our website. Then, print a copy of your order and send it in with the unit to the address stated on our site. This information is also found under the “Instructions” tab on our main menu.
Q: When do I pay for the repair?
A: You can prepay on the website with PayPal or a credit card or you can send the unit in with your information and we will contact you for a credit card after the repairs have been performed.
Q: Can I drive my car while the heater and AC control is removed?
A: Yes! You will not have any control over your heat or air during this time, but it will not affect the ability to operate the vehicle.